Privacy Policy

This Privacy Policy describes how KRISHAN ENTERPRISES ("we", "us", or "our") collects, uses, and discloses your personal information when you use our courier and logistics services ("Services").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, address, identification documents, payment information.
  • Shipment Information: Package details, recipient information, delivery instructions.
  • Usage Data: Information about how you interact with our website and services.
  • Technical Data: IP address, browser type, device information when using our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our Services
  • To process and track your shipments
  • To communicate with you about your shipments
  • To improve our Services and develop new features
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Information Sharing

We may share your information with:

  • Delivery personnel and partners to complete shipments
  • Payment processors for transaction processing
  • Government authorities when required by law
  • Service providers who assist in our operations

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure servers and networks
  • Encryption of sensitive data
  • Access controls and authentication
  • Regular security assessments

5. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the Services you requested
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Shipment records are typically retained for 3 years unless longer retention is required by law.

6. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to certain processing activities
  • Request restriction of processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience

You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

KRISHAN ENTERPRISES
SHOP-350, VISHALA EMPIRE, NR. MUTHIYA TOLL PLAZA
AHMEDABAD - 382330
Phone: +91 7728091513
Email: info@krishanenterprises.shop

Last updated: July 2023